Frequently Asked Questions
Everything you need to know about your fitness journey with Stamina Products.
What is the standard shipping timeframe for equipment?
Orders are typically processed within 1-2 business days. Depending on your location, standard ground shipping usually takes between 3 to 7 business days for delivery.
Do you offer a warranty on your fitness gear?
Yes, all Stamina Products come with a limited manufacturer's warranty. The duration varies by product type—usually covering the frame for 1-3 years and parts for 90 days.
What is your return policy for large gym equipment?
We offer a 30-day satisfaction guarantee. If you are not satisfied with your purchase, you can return it within 30 days of receipt, provided it is in its original packaging and like-new condition.
How can I track the status of my order?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your shipment's progress.
Are assembly instructions and tools included in the box?
Every piece of equipment includes a comprehensive assembly manual and the basic tools required for setup. We also provide digital assembly videos for our most popular models on our website.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free financing options through our partner providers at checkout.